Shipping & Returns

SHIPPING POLICY

USA shipping costs $5-15 per item. International shipping costs $20-30 per item. Costs are shown at checkout. Orders ship via USPS or UPS from California within 2-5 business days, with tracking provided. Preorders can take upwards to 6 weeks from the initial purchase date.

RETURN POLICY

Returns are accepted within 30 days of delivery for a refund. Items sent after 30 days may be refused and returned to sender.

• Exchange/Return Items: Returns & Exchanges Portal
• Shipping costs: We cover mistakes; otherwise, you cover return shipping. Free size exchanges are available once we receive your package.
• Refunds: Items must be returned in like-new or gently-used condition. Items that do not fit this guideline may only receive a partial refund. Initial shipping costs are non-refundable.
• Exceptions: Mystery bags, Thrift Shop items, and gift cards are non-returnable. "Returned to sender" items are refunded minus shipping.

CHANGING AN ORDER

Contact us ASAP to cancel and reorder. Changes or cancellations aren't possible if your package has shipped.

PRODUCT AVAILABILITY

If an item is out of stock, we’ll cancel your order and issue a refund automatically.