Frequently Asked Questions
Orders & Shipping
Unless otherwise stated, in-stock items ship within 2-5 business days. Orders that include a preorder will ship together once all items are ready.
Not at this time. If you’d like your in-stock items sooner, please place separate orders.
Shipping is calculated at checkout. U.S. orders over $100 ship free.
You’ll receive a tracking email once your package ships. Tracking may take up to 24 hours to update.
Contact us immediately. We can update the address if the order hasn’t shipped yet.
Contact us immediately.
We ship from California, USA.
Preorders
Each preorder listing includes an estimated ship date. Timelines can shift a few days due to production or transit delays.
Yes, but all items will ship together when the preorder is ready.
Returns & Exchanges
Returns are accepted within 60 days of delivery. You can view our return policy in more detail here.
Yes, free size exchanges are available within 60 days.
Thrift Shop and Mystery Boxes are final sale.
Use our return portal here.
Product Info
We recommend cold wash and flat dry for knitwear and delicate materials.
Most pieces are limited-run and won’t restock. Join our email list for future releases.
Gift Cards & Discounts
No, Sleepy Peach gift cards never expire.
We offer 20% discounts to current teachers, students, and non-profit employees. You can find more information here.
Discounts can’t be applied retroactively.
Customer Support
Contact us here. We typically respond within 1-2 business days.
If your order arrives damaged, missing items, or incorrect, contact us within 7 days of delivery with photos.
About Sleepy Peach
We’re based in California and ship worldwide.
We design in small batches to reduce waste and keep each drop unique. Our clothing uses sustainable materials such as cotton, wool, and silk. Our clothing does not use any synthetics.